At SFS Digital Products, a dedicated vertical of S Four Solutions, Group of Organisation, we are committed to delivering value-driven, ethically created, and professionally curated digital content for individuals, entrepreneurs, professionals, and communities around the globe. Our policies reflect our integrity, customer-centric philosophy, and commitment to transparency.
All users, customers, and partners engaging with our platform are encouraged to carefully read and understand the following policies which govern the use, purchase, download, and interaction on our digital storefront.
1. General Policy Statement
SFS Digital Products operates with the aim of empowering society through accessible, affordable, and purposeful digital content. All our products are downloadable, non-tangible digital goods curated by qualified professionals, digital creators, domain experts, and educators. By purchasing from our platform, users agree to abide by the outlined policies in good faith and mutual respect.
2. Usage Rights & Licensing
- All digital products purchased from this platform are licensed, not sold.
- Unless stated otherwise, each product is for personal or commercial use as per the license attached to the specific item.
- Redistribution, resale, replication, or unauthorized commercial use of any product is strictly prohibited.
- Products are to be used as per the guidelines mentioned in the product description or attached terms.
3. Intellectual Property & Copyright
- All digital content on this website is protected under applicable intellectual property laws.
- The ownership of content remains with SFS Digital Products or the respective contributors, where applicable.
- Copying, modifying, or misrepresenting any material as your own, without written permission, will result in legal action.
4. Payment & Pricing Policy
- All prices mentioned on the website are inclusive of applicable digital taxes (if any) and are quoted in Indian Rupees (INR) or other global currencies as per the payment processor.
- We accept secure payments through certified third-party payment gateways only.
- Once payment is successfully processed, the download link or product access will be instantly provided via email or customer dashboard.
5. Refund & Exchange Policy
Due to the nature of digital goods:
- All sales are final. No refunds or exchanges will be entertained unless there is a clear technical issue in the product that renders it unusable and it cannot be resolved within 72 hours of reporting.
- Refunds, where applicable, will only be processed in case of duplicate purchases, failed downloads with valid proof, or accidental payments, after thorough verification.
- All refund requests must be submitted within 48 hours of purchase with appropriate evidence and invoice details.
6. Product Delivery Policy
- All products are delivered digitally through secure links and/or access portals immediately upon payment.
- Customers are advised to download and save their purchases promptly, as access links may have an expiration timeline for security reasons.
- If you face any issues with access, kindly contact our support team at: sfours1106gmail-com
7. Account & Data Privacy Policy
- Customer information is collected strictly for order processing, email communication, and improving user experience.
- We do not sell, rent, or trade your personal data to any third party under any circumstances.
- We ensure compliance with globally accepted privacy norms and secure digital data storage protocols.
8. Content Authenticity & Ethical Standards
- All products uploaded on the platform are curated, verified, and reviewed manually by the internal content validation team.
- We maintain a zero-tolerance policy against pirated, copied, AI-generated, or misleading digital products.
- Ethical originality and usability are central to every product offered.
9. Technical Support Policy
- Basic support for access-related issues or product errors will be provided via email.
- Any customization, personal assistance, or product modification request may attract additional charges, subject to approval.
- Support hours are from 10:00 am to 6:00 pm IST, Monday to Saturday.
10. Subscription & Membership Policy
- Memberships and subscriptions, where available, grant time-bound access to exclusive content or services.
- Cancellations for renewals must be done at least 48 hours before the next billing cycle.
- Access will be revoked if payment is missed or canceled without notice.
11. Affiliate & Partner Policy
- Affiliates and collaborators must register under approved terms and follow brand integrity guidelines.
- False representation, spamming, or mis-selling using our brand name will result in immediate disqualification and forfeiture of commissions.
12. Disclaimer & Limitation of Liability
- While every effort is made to ensure product quality, SFS Digital Products does not guarantee any specific outcome from the usage of any product.
- Customers are advised to evaluate their requirements before making a purchase.
- The organisation shall not be held liable for any incidental or consequential damages arising from use, misuse, or non-availability of the platform.
13. Policy Updates & Modifications
- SFS Digital Products reserves the right to update, change, or modify these policies at any time without prior notice.
- Customers are encouraged to visit this page periodically to stay informed about any policy revisions.
14. Governing Law & Jurisdiction
- These policies shall be governed by and interpreted in accordance with the laws of the Republic of India.
- Any disputes arising shall be subject to the jurisdiction of courts in Pune, Maharashtra, India only.
For any questions or clarifications regarding our policies, kindly reach out to us via:
Email: sfours1106gmail.com
Website: https://sfsdigitalproducts.shop
SFS Digital Products stands for integrity, service, and progress — empowering people and uplifting lives through high-quality, meaningful digital content.
Let’s build a better digital future together.